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Responsible Gambling

Gambling is not a way to make money. This UK-focused page explains common limit and self-exclusion tools, plus where to find free support if gambling is causing harm.

UK sources checked 13 September 2026. Services and rules differ elsewhere.

About this page

This is general safer-gambling information, not legal or clinical advice. The resources below are UK-focused and do not change with the market picker. If you are elsewhere, use your local regulator or public-health service. CasinoSherpa is not a crisis or treatment service.

Need help now?

If you or someone you know is struggling, you don't have to wait. Call the National Gambling Helpline on 0808 8020 133 in England and Scotland, or 0808 2819 265 in Wales, available 24 hours a day. You can also use the NHS guidance below. If there is immediate danger, contact the emergency services in your country.

01 · Stay in control

The signs it's no longer just fun

Chasing losses, spending more than planned, borrowing to gamble, hiding gambling from people close to you or feeling anxious about it are reasons to pause and seek support. The NHS page below lists further warning signs and routes to treatment.

02 · Self-exclusion

Self-exclusion — a firm break

Self-exclusion lets you ask an operator — or a whole national scheme — to block your access for a set period. The duration and whether an exclusion can end early depend on the scheme and jurisdiction; read the official terms before choosing a period.

  • With a single operator. In Great Britain, licensed businesses must have self-exclusion procedures. Other markets set their own rules.
  • Across multiple operators. Some jurisdictions have national or multi-operator schemes. Coverage is scheme-specific. GAMSTOP applies to online gambling companies licensed in Great Britain; it is not a worldwide block.

03 · Deposit & time limits

Deposit, loss & time limits

Limit tools vary by operator and jurisdiction. Common examples include:

  • Deposit limits. Cap how much you can pay in per day, week or month. Check how the operator defines the period and how limit changes take effect.
  • Loss & wager limits. Some operators let you cap loss or staking over a period. Definitions and availability vary.
  • Session & reality checks. Some services provide time limits or pop-up reminders to show how long you have been playing.
  • Cooling-off & take-a-break. Some services offer a shorter pause as well as formal self-exclusion.

Our one piece of guidance: decide your limit before you play, set it as low as you can live with, and never raise it in the heat of a session.

04 · Where to get help

Helplines & support

These resources are UK-focused. Check each provider's eligibility, coverage and privacy information. Outside the UK, use an official local public-health service or gambling regulator.

  • GamCare England and Scotland

    Free, confidential support via the National Gambling Helpline.

    0808 8020 133 · gamcare.org.uk →
  • Gambling support in Wales Wales

    24-hour support number listed by the Gambling Commission.

    0808 2819 265 →
  • NHS gambling-harm support United Kingdom

    NHS information on treatment, support services and urgent help.

    nhs.uk/live-well/addiction-support/gambling-addiction/ →
  • GAMSTOP Great Britain

    Free self-exclusion from online gambling companies licensed in Great Britain.

    gamstop.co.uk →

Last checked 13 September 2026. Phone numbers, hours and scheme coverage can change; confirm them on the linked official site.

05 · Sources

Official references

  • Self-exclusion — UK Gambling Commission. Accessed 13 September 2026.
  • Financial-limit requirements in Great Britain — UK Gambling Commission. Accessed 13 September 2026.
  • Help for problems with gambling — NHS. Accessed 13 September 2026.

You can choose to stop. Find support above, or read our related pages:

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18+ · GamCare — National Gambling Helpline 0808 8020 133 · self-exclude via GAMSTOP

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